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Arden's Day Blog

Arden's Day is a type I diabetes care giver blog written by author Scott Benner. Scott has been a stay-at-home dad since 2000, he is the author of the award winning parenting memoir, 'Life Is Short, Laundry Is Eternal'. Arden's Day is an honest and transparent look at life with diabetes - since 2007.

type I diabetes, parent of type I child, diabetes Blog, OmniPod, DexCom, insulin pump, CGM, continuous glucose monitor, Arden, Arden's Day, Scott Benner, JDRF, diabetes, juvenile diabetes, daddy blog, blog, stay at home parent, DOC, twitter, Facebook, @ardensday, 504 plan, Life Is Short, Laundry Is Eternal, Dexcom SHARE, 生命是短暂的,洗衣是永恒的, Shēngmìng shì duǎnzàn de, xǐyī shì yǒnghéng de

Spontaneous reboot

Scott Benner

Arden’s PDM has been spontaneously rebooting for the last few days.  Sometimes it happens when I press the home button and sometimes it happens when no one is touching it.  The long and the short of it is... it’s broke.

 

I just called Insulet (makers of the OmniPod), I held for a few minutes and then explained my situation much in the way I did in the previous paragraph. (I think that it’s important to note that the CSR doesn’t know that this is my website and that I’m not compensated by Insulet or anyone else for sharing my thoughts about the OmniPod or any other D related stuff that you see on this site).  She put me on hold for 30 seconds and when she got back she told me that a new PDM would be overnighted to me immediately.

 

I want to note that I’ve never had a tense exchange with an Omni rep, never.  I have had moments when I was upset that I guess could have escalated when I didn’t like what I was hearing but that’s just never happened.  I’ve heard from time to time on the interwebs about folks having issues with Omni reps but I’ve never had anything but good experiences.

 

* I’m having issues with comments on the site that I’m working to fix.  Some people may not experience them.